Terms of service

By placing an order on voyabyestela.pt you agree to the following terms.

All prices are displayed in Euros and include VAT where applicable. We reserve the right to update prices at any time.

Orders are subject to product availability. In the unlikely event that an item is out of stock after your order is placed, we will contact you promptly to offer an alternative or a full refund.

We are not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.

All content on this website, including images, text and branding, is the property of Voya by Estela and may not be reproduced without prior written consent.

Some products available in our store feature licensed characters or imagery sold legally through our suppliers. Voya by Estela is an independent retailer and is not affiliated with, endorsed by or officially partnered with any of the brands or intellectual property holders whose products may appear in our store. If you have any questions about the origin or authenticity of a specific product, please contact us at voyabyestela@gmail.com.

These terms are governed by Portuguese law. Any disputes shall be submitted to the competent courts of Vale de Cambra, Portugal.